We are social creatures. As much as we think about ourselves, we also spend a lot of time pondering about how others perceive us, and thus, we are highly susceptible to social influence. There have been some fascinating studies and findings that speak to the power of politeness and persuasion. We will explore when you should and should not hold a door open for another, the most polite country in the world, and how to tap into our “herd mentality” to get people to make decisions. If your livelihood is enhanced by your ability to influence others (and whose isn’t?), this fun session chock full of pragmatic tips and tricks is for you.