Geoff Ables

Geoff Ables

SpeakerMatch

Relationship Success: Listen, Understand, Connect, Know

Geoff is an author and highly sought-after thought leader on relationships, digital workplace transformation, customer experience, employee engagement, and company culture. An engaging, authentic, interactive and inspiring story teller.

Fee Range: $2,500 - $5,000
Travels from Charlotte, NC (US)

For more information about booking Geoff Ables, visit
https://www.speakermatch.com/profile/WorkTogetherBetter

Or call SpeakerMatch at 1-866-372-8768.

Geoff Ables
Geoff Ables - Motivational Speaker

C5 Insight

Relationship Success: Listen, Understand, Connect, Know

Geoff is an author and highly sought-after thought leader on relationships, digital workplace transformation, customer experience, employee engagement, and company culture. An engaging, authentic, interactive and inspiring story teller.

Fee Range: $2,500 - $5,000
Travels from Charlotte, NC

Geoff Ables - Motivational Speaker

Geoff Ables

C5 Insight

Relationship Success: Listen, Understand, Connect, Know

Geoff is an author and highly sought-after thought leader on relationships, digital workplace transformation, customer experience, employee engagement, and company culture. An engaging, authentic, interactive and inspiring story teller.

Fee Range: $2,500 - $5,000
Travels from: Charlotte, NC

For more information about booking Geoff Ables,
Visit https://www.speakermatch.com/profile/WorkTogetherBetter/
Or call SpeakerMatch at 1-866-372-8768.

The Customer Connection
The Surprising Link between Employee and Customer Engagement

Research conclusively shows that engaged employees and loyal customers can exponentially improve an organizations financial performance. In pursuit of these returns, organizations have invested billions of dollars into technology to improve how they collaborate, how they sell to and serve customers, or both. But the results of these investments have mostly been disappointing. 71% of employees are disengaged (Dale Carnegie). And 30% to 60% of CRM projects fail (CPR for CRM Study).There is a connection between customer relationships and employee engagement. Organizations that understand this, and adjust strategic priorities, are positioned to realize the "240% gain in performance related outcomes" that Gallup Research has noted. This session exposes the myths that have led so many companies astray, and delivers a simple and memorable 5 step plan that every organization can take to get onto the right track for better customer loyalty and employee engagement. It is targeted towards individuals who want to go beyond technology solutions, and want to drive change - even transformation - in their businesses. Leaders in operations, sales, marketing, technology, HR, and service will find this to be an engaging session. What The Audience Will Learn: 1. The 5 steps for equipping organizations to engage 2. The differences between standard business processes and relationship business processes 3. 4 ways to successful companies are making it easier for employees to view and analyze data 4. How leadership helps, and hinders, successful relationship projects 5. Why companies are failing at failure, and how to learn more from failures