Dr. Diane Hamilton, a certified emotional intelligence expert, and qualified Myers-Briggs expert explains the importance of soft skills for the success of future leaders. The majority of leaders do not think graduates have the soft skills that businesses require for success and 75% of newly hired executives have difficulty with these important skills. Soft skills are critical for interpersonal relationships and communication. One important reason they must be developed is because most employees do not quit because of companies; they quit because of leaders. Stress from working with leaders who have poor soft skills costs American companies $360 billion a year. Dr. Diane Hamilton, author of It’s Not You It’s Your Personality, will provide an explanation of the importance of soft skills and give valuable advice regarding how to improve them. This is a frequently requested presentation that was recently presented to a group that included over 100 top companies. Soft skills are important in all industries. Dr. Hamilton will explain why and answer all of your questions.