Healthcare staff, from the front lines to the C suite, obtain great clarity on the case for a direct, clear focus on quality in healthcare from this seminar and associated workshop by Dr. David Kashmer. Key components include: (A) It's participatory: audience members participate via a simple, interactive, text-based interface right from their smartphones. (B) It uses data to tell a story: quality data is given a very human face. (C) It highlights (and teaches) some advanced quality tools: a portion of the presentation and workshop reviews some commonly used advanced quality tools and what insights they can bring to quality at your institution. (D) It's adaptable: the workshop and presentation are specifically targeted to the needs of the specific audience (senior leadership, front line staff, management tier). (E) It's practical: both portions focus on implementable strategies and insights. Dr. David Kashmer, quality expert and bestselling author, shares with you tools, tips, & techniques regarding how to (and why bother with) healthcare quality at your institution. Advanced tools are described (including data), and are blended with a patient-centered approach to this complex topic of volume versus value in healthcare.