Imagine an organization that can detonate any barrier in its path toward excellence, where all your employees are confident, self-sufficient and motivated. Your company’s turnover is at an all-time low, and customer complaints are nothing but wisps of smoke. Word on the street is that your company offers the touchstone for customer service in your industry; while your competitors are forced to watch their customers follow the blazing trail you've created. By experiencing our powerful customer excellence program “Exploding the Competition with C4: Creating a Customer Centric Culture,” you don’t have to imagine anymore. What You Will Learn: This training program triggers customer service consistency. Your customers are your business. They write your paychecks - and those of your employees. But your customers can be sensitive, even volatile, to the littlest details. And some may have short fuses. Even the briefest spark of customer interaction affects your bottom line. Our "C4" gives you a stable plan to steadily expand your wave of influence. We show you how to win customers over and retain them by treating them well and keeping them happy. And we intensify your competitive advantage - explosive customer service - with across-the-board consistency. Warning: trainings are first come, first serve. Don't let your competition get this powerful weapon first. Disclaimer: Your employees may feel like this workshop is lighting up the darkened sky, due to our use of real-world customer service dramatizations to keep the training interesting, relevant and fun; however, no physical fireworks are included. EMAIL OR CALL DOUG DVORAK TODAY @ (847) 359-6969 FOR YOUR FREE MEETING ASSESSMENT FOR YOUR NEXT EVENT... A $300.00 VALUE! firstname.lastname@example.org www.dougdvorak.com Thanks and remember to enjoy the day!