You know how people sometimes get involved in trivial disputes that are not worth their time, attention or resources? Or they find themselves locked in a meaningful dispute for which they see no productive way out? That's what I love to address. Through my keynotes and workshops, I equip people to prevent the needless conflicts and resolve the important ones. And I do all this with healthy doses of appropriate humor spread throughout. As attendees laugh and learn, they leave far more equipped to keep conflict in its rightful place and not let it damage relationships, morale or productivity.