Anyone who’s been an HOA manager or served on its Board of Directors knows that building a smoothly running community has its challenges! When everyone wants everything resolved all at once, it can become overwhelming, to say the least. Thankfully, you can reduce stress for the leaders and owners with effective conflict resolution strategies. Be ready for a new perspective on conflict that might even encourage you to welcome it! Patricia will teach you how conflict—when properly managed—can build community, strengthen relationships, and even avoid lawsuits. Key Takeaways Learn how to avoid 12 dangers of conflict Understand how to get to the root of others’ perspectives Explore ways to resolve conflicts respectfully, and peacefully Stop clashing and start collaborating! “Got Conflict?” Learn to be courageous, considerate, and strategic—and build a community that thrives! As an HOA Manager, it can be frustrating and overwhelming to deal with conflict and still manage all the other daily responsibilities of the job. People may not be on the same page, and everyone seems to want something different. Patricia is here to show you that in the eye of the storm you can stay calm, maintain a positive outlook, and strategically solve problems. Are you ready to become a proficient leader who can create bring people to mutual understanding and confidently resolve disputes? Key Takeaways Discover the 6 common opportunities in conflict Cultivate an infectious optimism for peaceful resolutions Learn 6 simple steps for resolving almost any conflict Nurture peace instead of problems! Nurture peace instead of problems! “De-escalate Conflict? But How?!” Learn the clear communication that’s key to transforming intense disagreements into mutual harmony. Relationships matter in “the neighborhood.” Owners want to enjoy community activities, cooperatively share common space, and feel proud of their surroundings. When confrontational conflict erupts, connections are lost and trust is compromised. Being present in the moment, and communicating clearly can make all the difference in building a community where people respect each other, live peacefully, and avoid hostility. Patricia will share some concepts and strategies to create smooth sailing in your neighborhood. Key Takeaways Discover the 2 best ways to approach communication Build strong relationships with successful communication techniques Learn a 3-step strategy to harness the power of conflict Create resolutions instead of rivalry! Breakout Sessions Choose from one-hour workshops, one-day seminars, and multiple days of training based on your needs. Whether you’re looking for a tried-and-true workshop topic or you’re looking for something customized specifically for your group, Patricia and her team can provide the training you need! Here are just a few of the most popular workshops. Contact Patricia for more topics or to customize something for your group! “What’s Your Conflict Style?” Learn how different people approach conflict, and how to balance opposing perspectives. “Solve It in Six Simple Steps” Dramatically influence your association’s or owner’s conflict resolution strategies. “Help! How Do We Talk about It?” Learn how to use meaningful discussion to solve conflict and improve relationships.