Most people are inherently resistant to change, but life is moving faster than ever before, so change is inevitable. Whether personally, professionally or corporately, change can be crippling if not embraced with the right attitude and mindset. In an any setting, how well change is managed can either help the association flourish or flounder. In this interactive, engaging session, Jan Spence discusses the realities of change, our reactions to it and provides association executives with three keys on how to deal with it. Jan will also walk participants through various exercises that they can in turn utilize with association members, partners and suppliers to create a paradigm shift and smoothly address any changes on the horizon. Attendees will walk away with a fresh perspective on change management and actionable tools they can use right away to feel empowered amidst change. Attendees will learn: 1. The top ten reasons people resist change and how to frame change as something positive. 2. The three ways people typically respond to change and how to handle each. 3. How the “Stop Look Listen” approach can help in change management.