Innovation and Customer Service Expert James Feldman's presentation style is simple: Plain conversations with smart people delivered in your industry language, as a kick-starter, mind stretcher, and sweaty palms for your business. His wide range of industry expertise encompasses hospitality, gaming, health and beauty, automotive, technology, wholesale, retail, food and beverage, insurance, real estate, etc.
Jim delivers UNCOMMON, common sense. Jim's presentations are peppered with humor, great visuals, and real world examples that support your meeting objectives.
His presentations are about your audience.
They are interactive and upbeat.
Jim shares real-world success strategies and relevant information that can be utilized and implemented by your organization immediately which inspires people to take action.
Today's business leaders are zeroed in on not only what gets done but more importantly how things get done.
Jim's presentations don't focus on 'what' to think but 'how' to think in order to achieve goals, overcome challenges and solve problems.
His company is called Shift Happens!® because that's what every organization, customer, employee, manager, owner, stakeholder, and supplier face due to the uncertainty created by our economic, social, and political 'shifts.'
Jim has personal experience that he shares with your organization about how to propel companies to heights of success they never dreamed possible. Your audience will leave with better understanding of the forces that will dramatically increase positive results by them 'connecting' with your company's objectives and values. If you seek a presenter that is provocative, humorous, insightful, entertaining, and someone that thinks outside conventional wisdom look no further.
His conversations provide the basis for a new perspective on Innovation, Customer Service, real estate, gaming, hospitality, etc. to illustrate how to profit from uncertainty, creating employee success, presenatation skills, and self-improvement. These philosophies come from Jim’s experience and observations.
As a serial entrepreneur Jim has applied what he learned from diverse organizations and personally built many successful businesses.
He has been involved with major shifts at Toyota, Foxwoods Casino, Vidal Sassoon, K-Mart, Audi, BASF, MGM Properties, Xerox, AT&T, Microsoft, Apple, Foxwoods, Cardinal Heatlh Care, Helene Curtis, Nissan, MGM, Ford, Lexus, Clairol, American Invsco, etc.
Jim discovered that true entrepreneurial companies often see the result first and then build a path to achieve those results. Once they find those AHA moments, which he shares with your audience, they will better understand the need to be 'a part' rather than 'apart' from your organization.
His presentations are for those that want to incorporate the abilities we all have, seldom use, and may not even know we possess: Communication, Appreciation, Recognition and Leadership.
Named one of the most Innovative People of the last century by Incentive Magazine, Jim's role is to assist your organization in giving your people "what they need" to perform so that they can provide your organization "what it needs" to succeed. His customized messages are TRANSFORMATIONAL, not just informational or transactional.
Simply stated...he does thorough pre-event research and delivers a message that is relevant and practical to your audience.
Together you and our team can establish an end goal, and result, by creating the path we will use to get there, on time, within your budget. Let’s ensure that Shift Happens! ® at your meeting.
Give our team a call 312 527 9111(o) to discuss your opportunity. Or contact Jim direct via email at firstname.lastname@example.org
- CSP from NSA
- Visiting lecturer at Harvard University
- PCS Platform Certified Speaker from the International Platform Association. Jim was the first person to receive this recognition from a 185 year old speakers association.
- Visiting Professor of Innovation and Hospitality Roosevelt University, Chicago
- SITE Crystal Awards for various incentive travel programs
- Gold Key from IMRA for various incentive merchandise programs.
- Outstanding member award NPSE as well as the President's Award.
- CIT Certified Innovation Trainer from Solution People
- Certified Dream Manager®
- Certified Facilitator
- CITE Certified Incentive Travel Excellence from the Society of Incentive and Travel Executives
- CPIM Certified Professional of Incentive Marketing from Association of Incentive Marketers
- CPT Certified Performance Technologist ISPI’s CPT Certification was established to help practitioners prove their level of proficiency; distinguish themselves among the performance improvement community; and fill the growing demand for people who can create positive impact for a wide variety of companies, industries, and organizations.. The certification process includes: Documentation of work examples, based on a set of standards, criteria, and code of ethics Rigorous peer review and evaluation of submissions, using a systematic, measurable process
- CPC Certified Professional Photographic Counselor Photo Marketing Association
- Certified Underwater Photographer
- Private Pilot