How a Trusted Leader Gains an Edge

By David Horsager

In the late 1980s, Whole Foods Company Chairman and CEO, John Mackey, set the pay ceiling for his executives at no more than eight times the pay of an entry-level employee. This ceiling has been raised a few times since then, but Whole Foods Company is one of the few international companies to have a pay ceiling at all. Mackey has successfully opposed the unionization of his stores, not because of

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Prioritize to Be Most Effective

By David Horsager

While I agree with Ben Franklins idea, If you fail to plan, you plan to fail, countless companies have wasted time and money on strategic plans that are collecting dust. People spend lots of time planning but very little time turning those plans into daily actionable tasks. Some suggest that putting your goal in the mirror so you see it every day will make it come true. I wou

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The Bottom Line Effect of Caring for Your Customers

By David Horsager

Top sales people dont just get to where they are because they make a lot of calls, or because they know the best closing techniques. In most cases, their clients have come to see them less as commission earners and more as trusted partners. In those relationships, when the customer recognizes theyre truly cared for, they show their satisfaction by buying again and againand

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Anonymity Dilutes Accountability

By David Horsager

A major way to increase accountability is to reduce anonymity. There is a reason that crime is less per capita in small towns; people know each other. They know what each other is up to, and they talk. They know who is at the bar and whose car is parked outside of that persons house all night long. While gossip is certainly a negative; small town accountability can promote hi

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On Humor...

By Andy Weisberg

On Humor Aside from the occasional sarcastic remark or the passing around of a Dilbert cartoon, humor has not been an important part of the American workplace. But the increasing popularity of comedy clubs, "Humor Consultants" and medical reports suggesting laughter should be more of a priority all make it clear that businesses should get the message. Humor is the great eq

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On Creativity...

By Andy Weisberg

On Creativity Today more than ever we are required to be creative. From solving managerial problems to coming up with new product ideas to inventing yet another process, the demand is real and increasing. Without tools and processes that can help break the restrictive patterns of selective thought well continue to work only with what exists now, and miss the joy of rele

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It's Not About the Ping-Pong Table

By Andy Weisberg

Its Not About the Ping-Pong TableSuccessful, progressive companies such as Nike, Rollerblade, and Google are well known for their creative work environments. And many others, in their desire to emulate the success of these companies seek to create fun environments of their own. In the process, however, they make a common mistake: instead of making the real effort to trans

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Lead, Follow, AND Get Out of the Way!

By Brad Raney

Title: Lead, Follow, AND Get Out of the Way! How to Build a Great Sales Team!2009 was a trying and difficult year for businesses of any size. Regardless of the industry, product sales suffered greatly last year. This left many companies in the catch 22 of having to downsize even in the sales department just to survive the economic landslide of 09. Org

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Overcoming Awkward Situations In Public

By Dianne Sikel

By: Quita Jackson ABC-Channel 15 Phoenix, Arizona Unless you never leave your house you are bound to deal with an embarrassing, awkward moment in public. So how do you handle it? Dianne Sikel , a Phoenix Consultant & Communication coach, says the bottom line is that these moments are simply little mistakes... that we have to give ourselves a break. Sikel says its imp

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How to write sound bites for your presentations, interviews and speeches

By Benny Morris

How to Create Great Sound BitesBy Dr. Benny MorrisIn our hustle bustle society no one has time to listen for long. You cant tell them your full story up front. People want a capsule of information delivered in a few seconds that is hits their sweet spot or hot button. So if you get the chance, an opening to present, pitch, persuade or cajole someone you bett

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