“Silents” (or Traditionalists) are loyal and risk averse. “Baby Boomers” are driven and entitled. “GenXers” are slackers and question authority. “Millennials” are spoiled and self-involved. There you have it. Conflict Soup! Don’t we have enough challenges in the 21st century workplace? Multi-generational workplaces should be a boost to the bottom line, not a drain on managers and work teams. I have created a fun, engaging and instructive program on communication, conflict management and team-building for the four-generation workplace. I cover the essential tips and techniques for managing conflict and disillusionment along with the current research on generational differences in a non-stop interactive and fun format. I have dozens of testimonials to share, but here is one example: "Barbara's best skill is her sense of humor. Combined with her knowledge and expertise on the subject, her workshop is a home run." The session will focus on the “kindling” of generational conflict and can be done to douse the flames, including: Face-to-Face or Texting? Money or mentoring? Creative or undisciplined? Adhere to the rules or view them as guidelines? Bieber or Beethoven? Professional behavior or Are-you-kidding-me?! My sessions are equal parts informative, interactive, and fun. My philosophy is: if neuroscience has shown that brains learn best when at play, then why can't corporate learning programs be fun and educational? I have other conflict management programs that focus on other sources of conflict: communication, leadership, personality differences - to name a few.