With 43 years of experience as a professional hockey goalie, coach and scout in the NHL, Phil Myre describes how sports teams build for success and shows similarities with the business world. Success is determined based on expectations. Why do professional coaches get fired so often? Phil discusses the qualities needed for a manager to achieve success. He also talks about the kind of people you need on your team who will contribute to your success. Finally defining and assigning roles to create the right atmosphere for teamwork necessary to achieve success.