IIntroverts are over half the population in the United States; sales people are most often extroverts. What are your sales people missing out on? Are they sometimes frustrated by customers/prospects who seem hard to reach, have low energy, respond with suspicion to an animated introduction and in general don’t seem to be swayed by the approaches that have worked so well with others? Imagine: over half the population may be responding negatively to the skilled sales techniques of your top people! You and they can change this, turn that “I’ll have to think it over” into “Yes” and discover that those quiet, reserved people can become the most loyal of your customers. Takeaways: • 8 ways to identify your introvert prospect (hint: they don’t necessarily look shy); • 5 behaviors to avoid that will make introvert prospects back off – fast; • How to turn “I have to think it over” into a long-term client relationship; and • 5 little things you can do that create lifetime clients: the loyal followers, the enduring supporters of the enterprise you represent.