"The most important single ingredient in the formula of success is knowing how to get along with people." Theodore Roosevelt. The ability to build relationships is an essential component of Emotional Intelligence. Those with an advanced ability to build effective relationships skills are more trusted by others around them because they invest time in developing strong, positive relationships. Since its first introduction, the concept of Emotional Intelligence has interested business professionals and academics alike. The objective has been to identify those abilities that account for the difference between star performers and average performers and the determine how to develop those abilities. I will bring EQ to your audience in a fun, interactive and logical way. Everyone will be able to identify where they need to strengthen their skills (even if they don't want to admit it) and will learn some key skills to improving their Emotional Intelligence and therefore their effectiveness at work and home. Learn objectives; < What emotional intelligence is (and isn't) < Why EQ is more important than IQ < Where our own Emotional Intelligence could be improved As with all of Sarah's work, everything is tailored to the individual needs of the organization and team. She understands the difference between the theory of what 'should' happen and the reality of what actually happens. Every organization, team, and personalities making up that team are different. One size does not fit all. With her international experience in team building, she will be able to guide the conversation where it needs to go.