In this session the focus is on the employers — what all employers should know about how to respond to workplace bullying incidents between employees as well as between employees and supervisors. Improper handling of these situations can be harmful to the organization. . It is also important that all employers have a thorough understanding as to what kinds of things might constitute ‘harassment’ and what kinds of impact that might have. Harassment in the workplace can come in various shapes and forms. However, in general it is about treating everyone the same way (i.e., fairly) no matter who the individual might be and how different he/she might be from others. If an organization is not able to maintain a well-established approach in this regard, it may have to deal with difficult situations that might be significantly unproductive for the organization. First of all it creates a negative environment that contributes to under-achievement as a company. It can also be damaging financially if the victim decides to fight back in terms of a lawsuit. In general, it can cause several different outcomes that are typically negative for the company. That is why training in this area is critical for all employers. It’s important for all organizations to have appropriate processes and procedures in place so that difficult situations can be handled through a well-established framework.