Hiring the right people is singly the most important aspect of building a business. You can’t play the game without a team. Most owners and managers are not professionally trained to hire and they bring in family, friends and kids-of-friends to “fill the schedule.” This makes hiring more a “crap shoot” than a well-designed, integrated system. (One bad apple and your business results could be in the tank!) We will clarify who would be “right” for your business, your customers and your reputation. You will learn ways to attract the best and screen out unwilling, uncooperative, incompetent and potentially disruptive people. • Most employers don't know what they are looking for so we will show you how to build a "Good Employee" Hiring Profile. 1. What does it cost to train, develop and retain people? 2. What are the Skills, Abilities & Values you cannot live without? (Examples: honesty, stability, maturity, willingness to approach people, ability to calculate math, availability, physically able to do the job, able to speak English, motivation or commitment.) 3. “Scratch and Sniff” Interviewing. You will learn how to create the best interviewing environment so you can quietly and confidently determine these critical behaviors. 4. How to use your "Good Employee Profile" as a legal standard and guideline. 5. A Post Interview Checklist for your “Good Employee” screening. 6. 12 focused recruiting strategies using the “Good Employee Profile.” - Passive recruiting – Internet, social network, print ads, etc. - Active recruiting – Job fairs, Open House events, clubs, organizations, etc. 7. Your very own lists of “Scratch & Sniff” Interviewing questions and how to navigate your exploration. - Practice creating open-ended topic questions. - The legalities regarding applications, interview questions and selection. The rewards - You will look forward to working with your team every day. Your customers will show their thanks with repeat visits and referrals! You will have the best results ever!