If I've heard it once I've heard it a thousand times, "Why don't they just do their jobs?" Well I'm sorry to break the news to you, there are 16 reasons why they don't and 14 are you're fault. No matter what level of management you are in this no nonsense approach to getting your employees to do what you want them to do is eye opening and very humbling. However, to fix a problem you have to identify the problem at it's "root cause." This program gets you to the root cause and creates the awareness to fix it permanently.