Have you ever been guilty of complaining? Of course! Me too. But what I’ve found is that great organizations don’t tolerate complaining unless it is productive...unless there is a commitment to critically examine our complaints, look for solutions, find the facts, and exhibit the courage to question assumptions and have tough conversations. And as I examined successful organizations, it was amazing to see how the presence of a couple characteristics made it that much easier to engage in the others. This topic invites you to examine where your organization is at and offers opportunities for employees to have productive conversations on how they can contribute to a successful culture.