Leadership defines whether a team simply plows ahead… or soars. Steven B. Levy, former Microsoft senior leader and author of multiple business books, describes what leadership means to a 21st-century work team. In this engaging, entertaining session, attendees will understand the three laws of leadership - and recognize that effective leadership is a learned rather than inborn trait. They'll see how different leadership styles create different team behaviors. They'll discover communication tools for connecting with their team, their peers, and their internal and external customers. They'll gain insight into effective delegation and managing that scarce resource, their time. They'll leave the session excited to try out new techniques on the road to becoming the leaders they hope to be, the leaders their company needs. Prepare for a high-energy session - but not the typical "rev-em-up" talk. Rather, they'll learn practical approaches to a subject often shrouded in mysticism. Leadership is the key business advantage in the 21st century.