Statistics show that only 2% of the workforce works well without supervision! That means that people are not "self-starters" by nature and that puts the pressure on management to hold people accountable. In this workshop, Owners/Managers/Team Leaders learn a new approach to get things done through others, so they don't burn themselves out. They learn how get the most out of their staff by setting clear boundaries, delegating with trust, observing, coaching and rewarding performance. Participants learn to listen, and to gain cooperation by collaborating with their staff to achieve every task, goal and sales target. • We start by setting "Ground Rules for Work & Life" that establish boundaries and behavior that brings out the best in everyone on the team. • Learn why the daily battle is always the "comfort zone" and how to get everyone to "wake up" and stay engaged. • We introduce a collaborative tool for the team to determine their goals, priorities and standards every day and they commit to a completion times. • Leaders will learn how to be more effective getting things done through others without baby-sitting. • Participants become enlightened about human behavior and how to impartially read verbal and nonverbal communication. • Learn how to hold others accountable for delegating tasks by clarifying specific performance behaviors and establishing clear deadlines. • Clear communication for building trust in each team. The rewards are an aligned team, eager to collaborate, communicate and participate. The core values become the way we operate and bring all generations together.