Conflicts invariably arise between individuals in an organization. Some studies suggest that 30-40% of a managers daily activities are devoted to dealing with some form of interpersonal conflict.
A managers inability to deal with difficult behaviors may result in a loss of productivity, low morale and may cost the company business....and money.
* Not offering solutions
* Bullying/ Disrespecting others
* Resisting change
* Not listening
* Blaming others
Learn these 5 strategies to overcome difficult behaviors.