James D. Feldman CSP

James D. Feldman CSP

SpeakerMatch

A practitioner with insight, wisdom & big picture thinking.

Jim collaborates with organizations to evaluate problems, create a vision where others aren't looking, capture what others are not seeing, on the Journey To Bright Ideas.

Fee Range: $7,500 - $10,000
Travels from Chicago, IL (US)

For more information about booking James D. Feldman CSP, visit
http://www.speakermatch.com/profile/jamesfeldman

Or call SpeakerMatch at 1-866-372-8768.

James D. Feldman CSP
Mr. James Feldman, , CITE, CPT, CPIM, MIP, PCS - Motivational Speaker

Shift Happens!®

A practitioner with insight, wisdom & big picture thinking.

Jim collaborates with organizations to evaluate problems, create a vision where others aren't looking, capture what others are not seeing, on the Journey To Bright Ideas.

Fee Range: $7,500 - $10,000
Travels from Chicago, IL

Affiliations:
  • The National Speakers Association
  • Certified Speaking Professional
James D. Feldman CSP - Motivational Speaker

James D. Feldman CSP

Shift Happens!®

A practitioner with insight, wisdom & big picture thinking.

Jim collaborates with organizations to evaluate problems, create a vision where others aren't looking, capture what others are not seeing, on the Journey To Bright Ideas.

Fee Range: $7,500 - $10,000
Travels from: Chicago, IL

Affiliations:
  • The National Speakers Association
  • Certified Speaking Professional

For more information about booking James D. Feldman CSP,
Visit http://www.speakermatch.com/profile/jamesfeldman/
Or call SpeakerMatch at 1-866-372-8768.

D-A-T-I-N-G Your Customer® A Relationship Building Discussion
A Relationship Manual-Published 8/1/15

If you believe, as Jim does, that most of the organizations we deal with are besieged by incompetence and a palpable, rampant indifference to the art of creating and keeping a customer, D-A-T-I-N-G Your Customer® is what your organization needs to create and maintain great relationships. Jim provides expert services that make customer focus a lasting part of the fabric of your organization. In addition to speaking Jim and his team can diagnose how well your company performs on critical market-driven behaviors, providing you invaluable insight into how you benchmark with other organizations navigate the change journey. Clearly we are in a time of deep depression and deterioration when it comes to the way we treat our customers. We buy from vendors where there is the least hassle, the least ignorance, the least apathy. Jim's presentation delivers a 'view' that ultimately provides to be so compelling your attendees can never see a Customer in quite the same way again. As Customers have learned to tolerate mediocrity and to gravitate to the least mediocre treatment we can find. And the by product of mediocrity is price sensitivity. Your attendees will leave with practical information they can apply immediately to obtain and retain their customers. It's just like D-A-T-I-N-G. The goal is to bring them back. WHY JIM? From start-ups to Fortune 100, Jim has first hand experience on what it takes for a variety of clients to achieve the common sense wisdom of a Customer-focused marketing philosophy for both services and products. he'll talk about price capture, switching costs, price acceptance, creating Meaningful Memories and Customer Insistence and much more. He will challenge the audience to think differently and see new opportunities WHAT MAKES HIM DIFFERENT? Jim offers uncommon common-sense explanations for complex issues by moving past pop management rhetoric to focus on the central truths that lead to success. He not only provides practical information you can apply immediately, he also believes my job isn’t complete unless your audience is challenged to take specific action. In his presentation Jim introduces "best of class" Customer retention insights. Your attendees will learn about how to WOW them, not WHY them. Jim will offer a 'relationship manual to create 'Customer Insistence' that develops a pattern of repeat transactions. It's about being transformational not transactional that creates long term relationships. WHO HAS JIM WORKED WITH BEFORE? An advisor, coach, and consultant to AT&T, Toyota, Aria Resort and Casino, Hyatt Hotels and Resorts, ECMC—and many other Fortune 500 companies—Jim balances innovative Customer solutions with objectivity and detachment. BOTTOM LINE D-A-T-I-N-G Your Customer® is all about creating relationships. The passionate pursuit of customer loyalty isn’t about pricing, or gadgets, or perfectly performing products. Your audience will learn how to observe and isolate cause and effect relationships. It’s about Customers and gaining the love, respect, trust and commitment of those Customers! He refers to this state as engagement. It's all about relationships. READY TO CHAT? One phone conversation will expose you to a unique way to engage me as your keynote speaker using the Idea Exchange that delivers monetized suggestions that increase income, reduce costs, and contribute to the ROI of the event. -------------- Here's a short AHA from an attendee at D-A-T-I-N-G Your Customer®>>>>>>>>>>>>> "Dating Your Customer has a most memorable concept (treating your customer as if they are your date) for succeeding in business. As I listeded to the direct, easy-to-implement ideas, I learned how much sense this concept makes. And you’'ll wonder why no one thought of this idea before. Jim brought dozens of memorable, business-oriented quotes from other successful business entrepreners of which are food for thought. My favorite? “Nothing changes if nothing changes.” While this seems simple on the surface, it’s deep and relevant to everyone trying to grow their business. I use my notes from his presentation it as a reference whenever I think you've tried everything else to make your business work. His book, Dating Your Customer is so packed with great ideas that every time you open it, you’ll discover a new one." ----------- To discuss how to make 'shift happen' call my cell 312 909-9700 or my office 312 527-9111. http://tiny.cc/AMFAMDating