Customer Experience is the New Competitive Advantage

Customer Experience is the New Competitive Advantage

What Works, What Doesn't and Why it Matters More Than Ever

Keynote  
Program  
The greatest source of lost revenue for your business is the prospect you never knew about. They clicked away without buying, drove past without stopping in, or hung up on your voice mail system. Worse yet, you have no idea who they were, or how many there were. So, how do you earn and keep customers when patience is short and alternatives are only a short drive or a click away? In this hard-hitting and entertaining presentation, popular Customer Experience and Marketing expert David Avrin, CSP will shine a light on the monumental shift in purchasing behavior and expectation, while showing your team everyone’s role in eliminating barriers, engaging prospects and creating Customer Experiences worth sharing.

David Avrin — Motivational Speaker

David Avrin

It's Not Who You Know, It's Who Knows YOU!

Customer Experience is the New Competitive Advantage - What Works, What Doesn't and Why it Matters More Than Ever

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