TJ Hoisington

TJ Hoisington

TJ Hoisington - Motivational Speaker

SpeakerMatch

Unleash Your Greatness Within!

Best-Selling Author and Mindset Thought-Leader inspires individuals and teams to believe in possibilities and unleash your greatness within. Expect RAVING REVIEWS! TJ Hoisington�s presentations are Inspirational, Engaging, and Results Driven.

Fee Range: Available upon request
Travels from Seattle, WA (US)

For more information about booking TJ Hoisington, visit
https://www.speakermatch.com/profile/TJHoisington

Or call SpeakerMatch at 1-866-372-8768.

TJ Hoisington
TJ Hoisington - Motivational Speaker

Hoisington Leadership International

Unleash Your Greatness Within!

Best-Selling Author and Mindset Thought-Leader inspires individuals and teams to believe in possibilities and unleash your greatness within. Expect RAVING REVIEWS! TJ Hoisington�s presentations are Inspirational, Engaging, and Results Driven.

Fee Range: Available upon request
Travels from Seattle, WA

TJ Hoisington - Motivational Speaker

TJ Hoisington

Hoisington Leadership International

Unleash Your Greatness Within!

Best-Selling Author and Mindset Thought-Leader inspires individuals and teams to believe in possibilities and unleash your greatness within. Expect RAVING REVIEWS! TJ Hoisington�s presentations are Inspirational, Engaging, and Results Driven.

Fee Range: Available upon request
Travels from: Seattle, WA

For more information about booking TJ Hoisington,
Visit https://www.speakermatch.com/profile/TJHoisington/
Or call SpeakerMatch at 1-866-372-8768.

Maximizing the Customer Service Experience
Winning Through Creating Exceptional Customer Experiences

One thing that separates high-performing from low performing organizations is the ability to create positive and memorable customer experiences. Additionally, creating loyal customers - repeat customers will have the most impact on your bottomline. The interaction between employees and customers is vital for sustained growth. What does the picture of amazing customer service, look like in your organization? In this keynote or full day training, TJ Hoisington will share why a customer driven culture is vital and he will also give specific examples and strategies that your audience can apply immediately to change the experience customers have with your organization. Create a culture shift today! Learn more: https://www.greatnesswithin.com/customer-service Endorsements: “As one of the premier country clubs in North America, we here at Bonita Bay Club pride ourselves in providing the highest levels of service in the industry. As a company, we are dedicated to continuously improving and stretching. Our executive leaders recognize our greatest assets are our people. So we continuously look for ways to invest in them. In the spirit of seeking out new ways to nourish our people, we invited TJ Hoisington to come and present, “Maximizing the customer service experience“ workshop to our entire team. It was presented in two distinctly different sessions. The first session was limited to upper management and team leaders. The second session was presented to all other employees. The message was both inspirational, and the content filled to drive attitudes and results. So many actionable strategies were discussed and shared! The training was very well received, and we even discovered some “blind-spots” within our organization that has led to us increasing performance across the board. Even weeks after the workshops it is still being talked about, and as a result, has increased communication (and accountability) across departments. We highly recommend the "Maximizing the Customer Service Experience" workshop!” – Peggy Taylor Bonita Bay Club, Director of Human Resources ------------------------------------- "We engaged TJ Hoisington to spend time within all divisions of our company assessing the current condition of customer service and its role within our culture. Then to develop training specific to the areas of the desired improvement as determined together by TJ and our leadership team. TJ than led the charge of delivering the training to our ENTIRE company staff, from frontline to Executive Leadership. TJ hit the mark in approach from the very beginning. His approach was warm and engaging, assisting in ensuring that defensive walls were unnecessary as he interviewed, inspected and observed throughout his assessment. His communication was strong as he worked to ensure alignment with executive leadership in the development of the training, prior to delivery. And his actual training was fun, engaging, thorough, relatable and on point. As we surveyed our team our team members following the training, the feedback was consistently positive in all regards. TJ is a great individual that genuinely cares about the people he comes to serve. His effort and execution demonstrate as much in all aspects. In addition to our employee staff initiative that we’d contracted TJ for, we also brought him out to our Annual Agent Conference to speak on customer service. He utilized the assessment of the house business in helping him to prepare the message for our agent team. He did a first-class job in tweaking the delivery to an audience of business owners. He knocked it out of the park at our Agent Conference! Our agents not only enjoyed and loved the time spent with TJ but found enormous value in how they can better grow their own business." – Jason Beardall President, England Logistics