Delivering Mindful Customer Service The Delivering Mindful Customer Service program incorporates the theory that if you are empathetic to your customer, your service will excel. Excellent customer service is not only a means to retain current clients, but an imperative method to grow your business. Your business needs to strive for world class customer service. Scott will help you do this by engaging your entire team in a step-by-step process that will inspire your employees to make your clients become raving fans. This training encourages a mindful and creative environment to address customer needs. Each team member will be empowered to resolve customer challenges, create win-win outcomes, generate deeper client relationships and expand business through team-driven customer referrals and testimonials.