Customer Relations and Service Development is a program designed to get the very best outcomes from your customer service staff. This program will identify weaknesses and strength's in the areas of communication and service whilst assisting in the development of rapport and empathy skills essential for efficient and effective customer service. Customer Relations and Service Development is a program that will dig deep into the psychology of communication and help develop the character of those who choose to apply and adhere to these principles. This program will cause your people to be intuitively in touch with your customers needs and will assist them in the efficient and effective management of people and their concerns in general. This program will assist in developing loyalty and turn customers into relations that serve only to reinforce or enhance the product or service you already offer.