People are often giving information in a way that does not appeal to them. It is like offering a mustang horse a steak or trying to win over a wolf by giving it a carrot. When it comes to customer service most people don't have the tools to understand how the customer would like to be handled. Do they want a bottom line approach, a hope for a better tomorrow, all the details possible, or a supportive and understanding ear? Animal Leadership presents, Customize Your Customer Service by Going Animal! In this presentations author Rad Watkins uses the Animal Leadership system and stories of working with wildlife, to show customer service personnel how to identify four distinctive animal personalities in their customers. Each animal personality has different needs and must be put in a different habitat if they are going to feel comfortable and well served. After this motivating and entertaining talk your customer service personnel will be able to identify personalities, provide information in a customized manner for any individual based on their personality, and build trust with your customers making them more apt to buy from you in the future. Customer service personnel will love this talk, and customers will love the end result. Call 888-823-0691 to inquire about the talk Customize Your Customer Service by Going Animal, or email info@AnimalLeadership.com. Visit http://www.AnimalLeadership.com to learn more about the Animal Leadership system and take a FREE personality test.