Whether the conflict in your workplace has arisen due to culture, gender, generational, personality style, or just plain stressed out and overworked employees, Dr. Diamond's insights shed light on the likely origin of the conflict. She then walks you through simple steps to resolve the conflict quickly and easily. Dr. Diamond's no-nonsense approach will charm and disarm you and anyone else involved in workplace conflict. Her work has appeared on radio, television, YouTube and Facebook and includes numerous articles and columns, including the column, Workplace, for the San Jose Business Journal. Her previously published books include Training Your Board of Directors and The "Please" and "Thank You" of Fund-Raising, and her latest books, Leading and Managing in a Global Economy and Conflict in the Workplace: Causes and Cures.