Leadership and communication, the two go hand-in-hand. Effective leaders develop their communication and human relations skills. This workshop examines the not so common, yet highly effective "common sense" strategies that will help you gain influence, win friends over, and manage your teams more effectively. In this session, we will: < Identify 12 essential elements in dealing with people that can result in successful business and social relationships. < Learn how to use body language that expresses an attitude appropriate for leadership. < Identify tips to make deadlines less stressful for everyone. < Examine 11 ways to create a happy and more productive office resulting in more cheerful employees.