Today, it seems the only constant at work is change and this change can sometimes happen in the blink of an eye. When it comes to adjustments both large (having 5 generations in the workplace for the first time) and small (moving to a new office building), how well those in a leadership role manage these changes can make a business flourish or flounder. In this highly interactive, high-energy keynote, Jan Spence uses her vast experience as a business owner to help leaders learn how to keep the workplace running effectively by helping employees cope with various changes. Attendees will gain actionable, innovative tools they can use to open up lines of communication with their teams, foster collaboration and teamwork, and create connections, all of which will lead to a greater sense of trust among the workforce, even when the unexpected occurs. They will also learn ways to share the techniques they learn with those they manage for even greater synergy. Attendees will learn: 1. The top ten reasons people resist change and how to frame change as something positive. 2. How to apply Jan’s “ACT process” to empower individuals to be part of the solution amidst uncertainty. 3. How to use her “Stop, Look, Listen” approach to minimize confusion and frustration.