Have you ever worked for a boss who drained your energy, stiffled your enthusiasm, and made your job more difficult? Have you ever been that boss? Great business results come from a strong synergy between bosses and their direct reports. When in synch, trust and communication are high, BS is low, and everyone's more productive. In this highly interactive and humorous keynote, you'll explore both sides of this important boss-subordinate dynamic. You'll learn specific techniques to build trust, enhance communication, and address conflict, up, down and sideways. Karin draws on her 20 years of experience of being a boss, and working for a wide range of bosses in her 20 years of executive experience at Verizon, and now with her International work with managers across a variety of industries and contexts. Get better business results by building a bench of managers with the skills they need to be the boss they wish they had. Karin's book Overcoming an Imperfect Boss is available and can be incorporated into the program.