Media has the power to affect how we think and behave. It helps in shaping our attitudes and beliefs; and ultimately affects our opinion of people and situations. Whether we are conscious of it or not, media has the power to directly or indirectly form our understanding of culture and gender as well as magnify commonalities or differences. It is because media has the strength to positively or negatively affect our actions that organizations must remain aware of how this external influence impacts its internal workplace. Originally presented as a keynote for 1600 state employees, this presentation, "Images, Words, Actions: Media’s Influence on Workplace Behavior", will explore how media affects interpersonal and organizational communication. We will examine how these vehicles aid in our understanding of people and whether or not media bridges the gap or creates a greater distance in our awareness of gender, social, ethnic and cultural differences. By the conclusion of this presentation, participants will be able to: • Understand how images and language affect our thoughts and behavior, • Recognize when nonverbal communication meets miscommunication, • Identify how internal forms of communication (i.e. company newsletter) may aid in reshaping workplace behavior, • Understand the role of employees challenging stereotypes influenced by media.