These are competitive times. Holding on to your "best and brightest" talent is imperative to ensure organizational continuity of performance, sales growth and profitability. During this fast-paced and interactive program, business author and professional speaker, Tom Hinton, will give your managers five key tools they need to engage their employees and, in the process, boost performance and results. Tom Hinton has worked with over 1,200 clients around the world helping managers and senior leaders bridge generational gaps and develop effective communications channels with employees of all ages and backgrounds. This program is designed to help managers do three things: 1. Understand their own unique communication style and use it more effectively. 2. Teach managers the art of engaging their employees, especially those employees from differenct ethnicities and backgrounds because different cultures and backgrounds often present challenges to how effectively a manager communicates and understands his/her employees. 3. Develop a comfort level in talking to your employees and being perceived as more caring, more human, and genuinely interested in their success and well being. As a result of this upbeat, informative and content-rich program, your managers will develop more confidence in their ability to engage employees, and be able to use specific management tools to encourage high performance, achieve goals and retain their most talented people.