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Speaker Programs in Customer Service

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Innovating Service
6-Step Formula to Transform Employees into Evangelists of Superior Service and Innovation

Service is a promise that cannot be seen, touched, smelled or tasted through any of our external senses. BUT, it is felt through the service your employees provide. Service companies sell a promise that is fulfilled through everyday actions of their employees. Do your employees want to serve your customer? Do your employees feel part of the success of the organization? Do they actively help you ma...


Travels From: San Francisco, CA
Fee Range: Varies

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Spectacular Customer Service
Learn how to become fearless when delivering spectacular customer service to your clients

By attending this presentation, you and your team will learn to shed your fear while stepping up to deliver spectacular customer service. When you implement the techniques discussed in this presentation, you will see a measured increase in your customer retention, and your customer loyalty.


Travels From: Orlando, FL
Fee Range: Available Upon Request

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Creating the Black Tie Customer Experience
Achieving the highest standards of service and professionalism

Do you know how to craft a lasting and meaningful experience for your clients? If done correctly, you will turn them into both brand ambassadors and loyal, raving fans! This program will help you craft a dynamic customer experience through the following four steps: 1. Creating a Culture (Atmosphere) of Welcome for clients and employees 2. Creating “the way” of doing things (with the acrony...


Travels From: Akron, OH
Fee Range: $2,500 - $5,000

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Creating a TOP O' THE MORNIN' Customer Service Experience
How Employee Satisfaction Generates Customer Satisfaction

CREATING A TOP O' THE MORNIN' CUSTOMER SERVICE EXPERIENCE Format: ​45-60 minute keynote. Also half day workshop and seminarThis program is perfect for: ​Customer facing / front line customer service personnel Leadership who wish to build customer service ethic The audience will leave with: ​A smile on their face A spring in their step AND Memorable implementable ideas to help them...


Travels From: Naperville, IL
Fee Range: Available upon request

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Shared Accountability Through Service Standards
Consistency is the core tenet of every brand. The creation and adherence to service standards is critical to establishing that consistency.

During this program your audience will learn the following: • Why Service Standards may be the most important component to the Organization Drivers of your business. • How to utilize Core Values to create Service Standards for every position on the organization chart. • How to create Service Standards that align with the brand and culture of your unique business. • When and how to re...


Travels From: Long Beach, CA
Fee Range: $1,000 - $2,500

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