Change Expert & Speaker Susan Young

Change Expert & Speaker Susan Young

Susan Young, CEO - Motivational Speaker

SpeakerMatch

Inspiring Positive Change to Create a Positive Impact

Susan Young's motivational keynotes and workshops inspire organizations to create POSITIVE CHANGE to BOOST POSITIVITY, ENGAGEMENT, and COMMUNICATION so they can make a POSITIVE IMPACT in life and business.

Fee Range: $7,500 - $10,000
Travels from Madison, WI (US)

For more information about booking Change Expert & Speaker Susan Young, visit
https://www.speakermatch.com/profile/SusanYoung

Or call SpeakerMatch at 1-866-372-8768.

Change Expert & Speaker Susan Young
Susan Young, CEO - Motivational Speaker

Susan C Young International, LLC

Inspiring Positive Change to Create a Positive Impact

Susan Young's motivational keynotes and workshops inspire organizations to create POSITIVE CHANGE to BOOST POSITIVITY, ENGAGEMENT, and COMMUNICATION so they can make a POSITIVE IMPACT in life and business.

Fee Range: $7,500 - $10,000
Travels from Madison, WI

Affiliations:
  • The National Speakers Association
Change Expert &  Speaker Susan Young - Motivational Speaker

Change Expert & Speaker Susan Young

Susan C Young International, LLC

Inspiring Positive Change to Create a Positive Impact

Susan Young's motivational keynotes and workshops inspire organizations to create POSITIVE CHANGE to BOOST POSITIVITY, ENGAGEMENT, and COMMUNICATION so they can make a POSITIVE IMPACT in life and business.

Fee Range: $7,500 - $10,000
Travels from: Madison, WI

Affiliations:
  • The National Speakers Association

For more information about booking Change Expert & Speaker Susan Young,
Visit https://www.speakermatch.com/profile/SusanYoung/
Or call SpeakerMatch at 1-866-372-8768.

Program Ideas

IGNITE YOUR SELLING SUCCESS
How to Turn Cold Leads into Hot Buyers!
  
Perhaps you have noticed that success in sales is getting harder to come by in the so-called new economy. The competition is tougher than ever, and the pace is much faster. It is no longer enough to just have a great product and deliver a persuasive presentation on your features and benefits. Increase your sales and profitability by becoming a solution specialist and knowledgeable expert who can solve their problems and deliver service beyond self. Join Susan Young for this dynamic, interactive and engaging program that will shift your mindset and take your selling success to an entirely new level! • The 8 keys to unlocking professional selling success • How to leverage your time with priority management • Successful disciplines of top professionals • Relationship selling and consulting methods • Non-verbal communication - secrets of quick connection • Referral business -the easiest sale you’ll ever make • The difference b...

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Travels From: Madison, WI
Fee Range: $7,500 - $10,000

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SENSATIONAL CUSTOMER SERVICE
How to Create an Amazing Experience
  
In today’s uber-connected, competitive, and often less-than-patient world – the CUSTOMER is KEY!  Your bottom line?  To succeed you need the tools, mindset and strategies to provide WORLD CLASS CUSTOMER SERVICE that has the ability to create both MEMORABLE MOMENTS of MAGIC and FOR LIFE. Learning Objectives: - Be AHEAD of the CURVE in terms of customer needs and expectations - DELIVER the OUTSTANDING customer service that DRIVES competitive edge - PINPOINT BAD customer service and send it packing Adopt 21 ways to make INCREDIBLE first impressions - Master POSITIVE RAPPORT with customers for optimal impact - ENGAGE listening SKILLS and adopt a SERVICE BEYOND SELF approach - WELCOME complaints and criticism for the OPPORTUNITY it presents - Turn DISGRUNTLED or DIFFICULT customers into LOYAL, RAVING fans -Use LANGUAGE to create COMFORT – a KEY to customer connectivity - Tap into your TALENTS, engage your WORKFORCE, and showcase your STRENGTHS ...

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Travels From: Madison, WI
Fee Range: $7,500 - $10,000

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CONFIDENT COMMUNICATIONS
Creating a Positive& Effective Workplace
  
This dynamic program focuses on the skills and attitudes necessary to build and fortify healthy relationships in the workplace. Through dynamic instruction on the benefit of positive words, actions, and body language, you will learn tools you can immediately apply to take your communication to a new level. In addition, you will learn the critical methods for Crucial Conversations and how to talk when the stakes are high. Learning Objectives: - A heightened sense of AWARENESS regarding their interpersonal communications - Measure the DYNAMICS of ENERGY in your attitude and workplace - Discuss barriers that prevent healthy communication - How to deliver 3-step feedback - Become an SUCCESSFUL LISTENER - Using BODY LANGUAGE to your advantage - Techniques for communicating effectively during periods of high stress - How to increase their "emotional vocabulary" for healthy communication - Understand the different communication styles for different PERSONALITY TYPES. - Techn...

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Travels From: Madison, WI
Fee Range: $7,500 - $10,000

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ART OF FIRST IMPRESSIONS FOR POSITIVE IMPACT
How To Shine Bright and Stand Apart from the Crowd
  
Make New Friends. Build Social Confidence. Nurture Your Network. Have more fun. Expand Your Influence. Grow Your Business. Find Happiness and Fulfillment While Engaging Others. The Art of First Impressions for Positive Impact is your go-to guide to help you do all this and more. With every new encounter, impressions are made and opinions are formed in only a matter of seconds. It happens in an instant, but its impact may last a lifetime. Make these moments meaningful and memorable. A mere glance, a warm smile or a formal introduction. Regardless of the venue, there are skills you can learn and special qualities you can adopt to help you… SHINE BRIGHT AND STAND APART FROM THE CROWD! Join Keynote Speaker Susan Young as she shares how you can be SIMPLY SENSATIONAL and THRIVE in social settings, and build engaging, AUTHENTIC relationships forged in TRUST, COOPERATION, and RESPECT.

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Travels From: Madison, WI
Fee Range: $7,500 - $10,000

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SHIFT, SHED & SHINE
How to Thrive in Times of Change
  
CHANGE… Isn’t going anywhere. In fact? It’s more a part of our everyday reality than it ever was. With blink-of-an-eye communications and smartphones always within reach – we are running at breakneck speeds – too often, out of balance. How can you stop you the insanity, CALM the chaos and greet change from a position of STRENGTH and enlightened AWARENESS? Keynote Speaker Susan Young brings it all in focus in this HIGH-IMPACT program based on her new book, “Shift, Shed & Shine.” Filled with uplifting insights, powerful principles, and life (and career) changing tools, you will find the solutions you need to live your BEST life NOW! Learning Objectives: • ACTIVATE natural laws of CHANGE to work in your FAVOR • Mind the Gap – and why that makes ALL the difference • CONQUER common gaps, traps and obstacles that keep you STUCK in a rut • Learn SPECIFIC STRATEGIES for getting UN-STUCK and moving forward â...

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Travels From: Madison, WI
Fee Range: $7,500 - $10,000

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