Program Ideas
Success Through Personal Responsibility

Recognize your personal power to move to new levels of performance. You can change any negative self-talk and set new targets. Discover a 10-step process for personal and professional success while moving beyond any perceived limitations so you can handle change more effectively. You'll also have some fun so come prepared to "Laugh and Learn". This is a great program to end a conference. It sums...
You Get The Results You Deserve

Build your Dynamic Service System and recognize how your INPUT produces your FEEDBACK and creates your REALITY. This is a major step in changing your service culture from something you do to something you are. Discover how to move beyond your competitor's best efforts. Real life examples will have your people laughing and learning. Everyone talks about service ... some are interested while very ...
Why Are Other People Being So Difficult?

Identify why most people we think are difficult are really just different. You'll learn everybody has different strengths, limitations, motivators and de-motivators. Discover the strength of diversity to build stronger teams and organizations. While some people are easier to live with than others, you can positively influence almost anyone if you discover their unique ways of looking at things. ...
Manager As A Coach

Learn steps to building a motivating workplace where mission and goals are well-defined. You will explore the roles of Coach. Mentor and Counselor to get the best from each individual while creating trusting relationships that can positively impact outcomes. This is a great program for both the experienced manager and anyone new to a management or supervisory role. It builds confidence and unde...