Ken Bator, the creator of the B+C+S Formula, has over 15 years of experience helping businesses create environments where employees actually want to come to work and customers want to keep coming back! As a consultant and facilitator for training and strategic planning sessions, Ken has assisted hundreds of service-based organizations since 2001. His articles have appeared in many trade publications including The Credit Union Journal, Lifestyle Entrepreneur, CU Business Magazine, and ABA Bank Marketing. In addition to his career of working with managers and entrepreneurs, he has also served as an executive for three different financial institutions. Ken is the author of The Formula for Business Success = B+C+S and The Pocket Guide to Strategic Planning. Born and raised in Chicago, he earned a BS in Finance and an MBA in Entrepreneurship from DePaul University as well as a Certificate in Integrated Marketing from the University of Chicago.
- The Formula for Business Success = B+C+S How do you create that unique experience for your business that keeps customers coming back? Isn’t there some step-by-step guide that will just lead you through the process? Companies that have created, and continually offer, exceptional experiences for their customers understand that it takes the complete alignment of the Brand, Culture, and Strategy. Some apply these success principles consciously while others do it instinctually. Through business success stories, some clever analogies, and a few tales about situations that didn’t go that well, The Formula for Business Success = B + C + S provides the framework to build a great organization. Create your unique B + C + S alignment by building the proper image for your current and prospective customers, developing an experience for and through your employees, and implementing tactics that drive more of the right business to your business.
- The Pocket Guide to Strategic Planning: The 90-Day Quick Fix for the Business Owner or Manager - Designed to assist small business owners, entrepreneurs, managers, and executives through the strategic planning process. It is specifically focused on providing business professionals with a kick start to planning.
- The Strategic Planning Workbook and Guide For Financial Institutions is designed to assist executives during and immediately after their strategic planning sessions. It is specifically focused on helping leaders of small to medium-sized institutions and provides a kick start to the planning process. A workbook can be purchased for each attendee for your upcoming strategic planning session in order to have instant materials for everyone in your program!