Jeff Tobe, CSP

Jeff Tobe, CSP

Jeff Tobe - Motivational Speaker

SpeakerMatch

Creative thinking when it comes to designing and implementing the ideal customer EXPERIENCE!

Dubbed by Insider Magazine as "the Guru of Creatively Thriving from Change" and chosen one of top 15 speakers by readers of Meetings & Conventions magazine! Author of 3 best selling books. Certified Speaking Professional

Fee Range: Varies
Travels from Pittsburgh, PA (US)

For more information about booking Jeff Tobe, CSP, visit
https://www.speakermatch.com/profile/jefftobe

Or call SpeakerMatch at 1-866-372-8768.

Jeff Tobe, CSP
Jeff Tobe - Motivational Speaker

Coloring Outside the Lines

Creative thinking when it comes to designing and implementing the ideal customer EXPERIENCE!

Dubbed by Insider Magazine as "the Guru of Creatively Thriving from Change" and chosen one of top 15 speakers by readers of Meetings & Conventions magazine! Author of 3 best selling books. Certified Speaking Professional

Fee Range: Varies
Travels from Pittsburgh, PA

Jeff Tobe, CSP - Motivational Speaker

Jeff Tobe, CSP

Coloring Outside the Lines

Creative thinking when it comes to designing and implementing the ideal customer EXPERIENCE!

Dubbed by Insider Magazine as "the Guru of Creatively Thriving from Change" and chosen one of top 15 speakers by readers of Meetings & Conventions magazine! Author of 3 best selling books. Certified Speaking Professional

Fee Range: Varies
Travels from: Pittsburgh, PA

For more information about booking Jeff Tobe, CSP,
Visit https://www.speakermatch.com/profile/jefftobe/
Or call SpeakerMatch at 1-866-372-8768.

Program Ideas

Coloring Outside the Lines...Creating a NEW Customer Experience
How to re-invent the customer/patient exerience and go beyond customer service
  

This high-energy, participatory, humorous session has received outstanding reviews from diverse business professionals around the world.  Certified Speaking Professional, Jeff Tobe, challenges you to step outside your comfort zone in positioning yourself more creatively than ever before.  He provides the insight you require to give yourself the competitive edge for which we all strive in business today!  Based on his newest book, "ANTICIPATE; Knowing What Customers Need Before They Do", Jeff feels that to be effective in todays marketplace, you must stay ahead of the marketplace.  Everyone is creative when it comes to change, each time they question the norm and they force themselves to look at their organizations EXPERIENCE from a different perspective.  

Tobe is not just entertaininghe provides real tools to creatively ENGAGING your internal and external customer. He believes in the power of creativity to look at

PRESENTED BY

Travels From: Pittsburgh, PA
Fee Range: Varies

More Information
Coloring Outside the Lines...Creative Problem Solving
How to look at what you do from a new perspective and be more creative in the decisions you make
  

Certified Speaking Professional, Jeff Tobe, challenges you to step outside your comfort zone in positioning yourself more creatively than ever before.  He provides the insight you require to give yourself the competitive edge for which we all strive in any organization or industry!

To be effective in todays marketplace, you must be creative and innovative in your innovative problem solving. Actually, you must stay ahead of the marketplace.  Everyone is creative when it comes to change, each time they question the norm and they force themselves to look at their organizations EXPERIENCE from a different perspective.  

Tobe is not just entertaininghe provides real tools to creatively ENGAGING your internal and external customer. He believes in the power of creativity to look at your business from a new perspective and accept that customer service is no longer the bar that distinguishes us from our competitors. We n

PRESENTED BY

Travels From: Pittsburgh, PA
Fee Range: Varies

More Information
Let's Get Engaged!
How to get your people thinking more creatively, being more committed, accepting accountability and communicating more effectively
  

Only 50% Of workers in the United States are committed to and engaged in their work
State of the American Workforce report / Gallup 2013

In this brand new presentation, Certified Speaking Professional, Jeff Tobe DOES NOT ask you to marry him!!  What he does,  is to make you aware of how important it is to get your people engaged at what they do every day. Business is changing at lightning speed.  What if we looked internally to make it easier externally?  In other words, what if we considered how to get our employees more engaged at what they do so that it will ultimately have an effect on the customer experience? 

In his usual high-energy, high-humor and high-content style, Jeff walks audiences through the Four Pillars of Engagement

Creativity
Curiosity may have killed the cat but its the one resource that the most successful organizations have discovered that they need to foster in their people.  Creativity leads to

PRESENTED BY

Travels From: Pittsburgh, PA
Fee Range: Varies

More Information
Listening Between the Lines
Effective communication skills for anyone at any level in any organization
  

	Communicating with accountability
	Changing roles to being the seeker of information
	Seeing the world from "their perspective" NOT yours
	Benefits to being a better communicator
	9 Techniques to being a better, more effective listener on the telephone or in person
	How to deal with difficult customers
	How to recognize someones communication
 style and then communicate with them in a way in which they WANT to be communicated 
	Looking at communication as a tool to achieve success

One of the common threads among world class organizations is their ability to COMMUNICATE and do it empathetically.  On a daily basis we work with people who have different opinions, values, beliefs, and needs than our own. Our ability to exchange ideas with others, understand others' perspectives, solve problems and successfully utilize the steps and processes presented in this session will depend signifi

PRESENTED BY

Travels From: Pittsburgh, PA
Fee Range: Varies

More Information