Jeff Tobe, CSP

Jeff Tobe, CSP

Jeff Tobe - Motivational Speaker

SpeakerMatch

Creative thinking when it comes to designing and implementing the ideal customer EXPERIENCE!

Dubbed by Insider Magazine as "the Guru of Creatively Thriving from Change" and chosen one of top 15 speakers by readers of Meetings & Conventions magazine! Author of 3 best selling books. Certified Speaking Professional

Fee Range: Varies
Travels from Pittsburgh, PA (US)

For more information about booking Jeff Tobe, CSP, visit
https://www.speakermatch.com/profile/jefftobe

Or call SpeakerMatch at 1-866-372-8768.

Jeff Tobe, CSP
Jeff Tobe - Motivational Speaker

Coloring Outside the Lines

Creative thinking when it comes to designing and implementing the ideal customer EXPERIENCE!

Dubbed by Insider Magazine as "the Guru of Creatively Thriving from Change" and chosen one of top 15 speakers by readers of Meetings & Conventions magazine! Author of 3 best selling books. Certified Speaking Professional

Fee Range: Varies
Travels from Pittsburgh, PA

Jeff Tobe, CSP - Motivational Speaker

Jeff Tobe, CSP

Coloring Outside the Lines

Creative thinking when it comes to designing and implementing the ideal customer EXPERIENCE!

Dubbed by Insider Magazine as "the Guru of Creatively Thriving from Change" and chosen one of top 15 speakers by readers of Meetings & Conventions magazine! Author of 3 best selling books. Certified Speaking Professional

Fee Range: Varies
Travels from: Pittsburgh, PA

For more information about booking Jeff Tobe, CSP,
Visit https://www.speakermatch.com/profile/jefftobe/
Or call SpeakerMatch at 1-866-372-8768.

Program Ideas

Coloring Outside the Lines...Creating a NEW Customer Experience
How to re-invent the customer/patient exerience and go beyond customer service
  
This high-energy, participatory, humorous session has received outstanding reviews from diverse business professionals around the world. Certified Speaking Professional, Jeff Tobe, challenges you to step outside your comfort zone in positioning yourself more creatively than ever before. He provides the insight you require to give yourself the ‘competitive edge’ for which we all strive in business today! Based on his newest book, "ANTICIPATE; Knowing What Customers Need Before They Do", Jeff feels that to be effective in today’s marketplace, you must stay ahead of the marketplace. Everyone is creative when it comes to change, each time they question the ‘norm’ and they force themselves to look at their organization’s EXPERIENCE from a different perspective. Tobe is not just entertaining—he provides real ‘tools’ to creatively ENGAGING your internal and external customer. He believes in the power of creativity to look at...

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Travels From: Pittsburgh, PA
Fee Range: Varies

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Coloring Outside the Lines...Creative Problem Solving
How to look at what you do from a new perspective and be more creative in the decisions you make
  
Certified Speaking Professional, Jeff Tobe, challenges you to step outside your comfort zone in positioning yourself more creatively than ever before. He provides the insight you require to give yourself the ‘competitive edge’ for which we all strive in any organization or industry! To be effective in today’s marketplace, you must be creative and innovative in your innovative problem solving. Actually, you must stay ahead of the marketplace. Everyone is creative when it comes to change, each time they question the ‘norm’ and they force themselves to look at their organization’s EXPERIENCE from a different perspective. Tobe is not just entertaining—he provides real ‘tools’ to creatively ENGAGING your internal and external customer. He believes in the power of creativity to look at your business from a new perspective and accept that customer service is no longer the bar that distinguishes us from our competitors. We n...

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Travels From: Pittsburgh, PA
Fee Range: Varies

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Let's Get Engaged!
How to get your people thinking more creatively, being more committed, accepting accountability and communicating more effectively
  
“Only 50% Of workers in the United States are committed to and engaged in their work” State of the American Workforce report / Gallup 2013 In this brand new presentation, Certified Speaking Professional, Jeff Tobe DOES NOT ask you to marry him!! What he does, is to make you aware of how important it is to get your people engaged at what they do every day. Business is changing at lightning speed. What if we looked internally to make it easier externally? In other words, what if we considered how to get our employees more engaged at what they do so that it will ultimately have an effect on the ‘customer’ experience? In his usual high-energy, high-humor and high-content style, Jeff walks audiences through the “Four Pillars of Engagement”… Creativity Curiosity may have killed the cat but it’s the one resource that the most successful organizations have discovered that they need to foster in their people. Creativity leads to...

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Travels From: Pittsburgh, PA
Fee Range: Varies

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Listening Between the Lines
Effective communication skills for anyone at any level in any organization
  
• Communicating with accountability • Changing roles to being the “seeker of information” • Seeing the world from "their perspective" NOT yours • Benefits to being a better communicator • 9 Techniques to being a better, more effective listener on the telephone or in person • How to deal with difficult customers • How to recognize someone’s communication ‘style’ and then communicate with them in a way in which they WANT to be communicated • Looking at communication as a tool to achieve success One of the common threads among world class organizations is their ability to COMMUNICATE and do it empathetically. On a daily basis we work with people who have different opinions, values, beliefs, and needs than our own. Our ability to exchange ideas with others, understand others' perspectives, solve problems and successfully utilize the steps and processes presented in this session will depend signifi...

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Travels From: Pittsburgh, PA
Fee Range: Varies

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