What Clients Are Saying
I really liked how Jeannie tailored her talk to my audience and did her research with the industry to address some of the key challenges faced by Patient Experience executives specifically. She took off her work hat and really talked about her personal patient experience and it was very powerful. Attendees all wanted to talk to Jeannie after her talk and she got a standing ovation!
Conference Director, WBR
Jeannie provided insight into simple ways to improve small business interaction. I’ve heard from attendees who changed their behavior due to the presentation (they now hand-write thank you notes on invoices). And just the ease of working with Jeannie. She is a delightful person.
Director, Consumer Engagement, BioLab
“I have had the pleasure of working with Jeannie on a few projects and was really impressed with her deep knowledge of the customer experience. Her work and recommendations on how to improve the customer experience were hugely beneficial. She is extremely personable, innovative and highly dedicated - she loves her work!
If you need an out-of-the-box, dedicated, easy to get along with "customer experience" professional, Jeannie is your woman.”
Strategic Marketing Manager - Citrix
“Jeannie is the only social media expert I have heard who explained how to sift the wheat from the chaff, and provide practical ideas of how to use social media to drive business growth. She has a unique ability to make her presentation relevant to someone who is just starting out, and to someone who has been using social media as part of their business strategy.”
NAPFA Registered Financial Advisor, CFP(r)
“Jeannie’s knowledge and thoughtful presentation of the issues, facts and easy-to-implement steps was the best use of our time and resources. We are well on our way thanks to Jeannie’s presentation.”