James D. Feldman CSP,CITE,CPIM,CPT,PCS

James D. Feldman CSP,CITE,CPIM,CPT,PCS

Mr. James Feldman, , CITE, CPT, CPIM, MIP, PCS - Motivational Speaker

SpeakerMatch

Transformational Growth Advisor Delivering Real Results

Jim collaborates with organizations to shift thinking to create a vision where others aren't looking, capture what others are not seeing, on the Journey To Bright Ideas� to magnify your chances of winning new opportunities in a competitive world.

Fee Range: Available Upon Request
Travels from Chicago, IL (US)

For more information about booking James D. Feldman CSP,CITE,CPIM,CPT,PCS, visit
https://www.speakermatch.com/profile/jamesfeldman

Or call SpeakerMatch at 1-866-372-8768.

James D. Feldman CSP,CITE,CPIM,CPT,PCS
Mr. James Feldman, , CITE, CPT, CPIM, MIP, PCS - Motivational Speaker

Shift Happens!®

Transformational Growth Advisor Delivering Real Results

Jim collaborates with organizations to shift thinking to create a vision where others aren't looking, capture what others are not seeing, on the Journey To Bright Ideas� to magnify your chances of winning new opportunities in a competitive world.

Fee Range: Available Upon Request
Travels from Chicago, IL

Affiliations:
  • The National Speakers Association
  • Certified Speaking Professional
James D. Feldman CSP,CITE,CPIM,CPT,PCS - Motivational Speaker

James D. Feldman CSP,CITE,CPIM,CPT,PCS

Shift Happens!®

Transformational Growth Advisor Delivering Real Results

Jim collaborates with organizations to shift thinking to create a vision where others aren't looking, capture what others are not seeing, on the Journey To Bright Ideas� to magnify your chances of winning new opportunities in a competitive world.

Fee Range: Available Upon Request
Travels from: Chicago, IL

Affiliations:
  • The National Speakers Association
  • Certified Speaking Professional

For more information about booking James D. Feldman CSP,CITE,CPIM,CPT,PCS,
Visit https://www.speakermatch.com/profile/jamesfeldman/
Or call SpeakerMatch at 1-866-372-8768.

SlideShare Library

D-A-T-I-N-G Your "Challenging" Customers
I. What gets measured gets done…especially if there are associated rewards. Every organization is different. One size does not fit all. Same with Customers. A policy is not the way to WOW your Customers. Create actionable, measurable, consistent ways to monitor the WOW factor and retention of your Customers. Get consensus from those in the center of gravity as to what works and what doesn’t. Develop a resolution rate. A. Reply time to the first contact with a Customer servi...
D-A-T-I-N-G Your Customer® using metrics effectively
What gets measured gets improved. Customer service is a gold mine for product feedback. You receive feedback from customers on a daily basis, so you know best what areas of the product are causing problems for customers. Analyzing customer service metrics will allow you to explain the exact impact that product areas are having not only on your customers but also on your team. This will allow you to provide your product team with data to show which product areas need to be improved. Basically, th...
How to become a more successful sales person
You and your team must master these skills if you want to see sales success. You can do everything else suggested in this presentation, but you won’t experience sales success if you don't have a process to win sales, can't lead successful sales conversations, and don't know how to grow your accounts. Learn how to become a dominant influencer.
Crush your sales goals
Strategic planning is from the neck up. Tactics are from the neck down. What will you do to Crush your competition? How can you maintain and grow your business? Here are some suggestions.
D-A-T-I-N-G Your Customer® for nightclubs and bars