Cathi Hight is a Kaizen consultant and President of Hight Performance Group. She has more than 20 years experience in performance improvement. Using proven strategies, assessments, and intervention tools, Cathi helps clients identify their real problems and solve them. She has worked with a wide range of organizations from the association, education, finance, public, and technology sectors to navigate market changes, streamline operations, increase productivity, and develop staff and customer retention.
Cathi has extensive experience in instructional design and training delivery, and is a master facilitator and a Motorola University certified instructor. She is a sought after speaker who provides interactive learning opportunities in the areas of communication, change management, customer service, and productivity and time management.
Cathi has a diverse career experience which includes being VP of Operations for the Chamber of Commerce of Hawaii, Regional Sales and Marketing Manager for both Dole Foods and Dean Foods, Corporate Training Coordinator for Bank of Hawaii, national program manager for the Kauffman Foundation, and a Motorola University Instructor for cycle time reduction and benchmarking. She specializes in analyzing complex problems, designing custom solutions, and helping teams use existing resources efficiently. From collecting feedback from customers and staff to identifying root performance issues and implementing cost-effective solutions, Cathi has become well known for helping people “work smarter, not harder.”