Barbara Khozam

Barbara Khozam

Bringing Manners Back to Business

Internationally acclaimed trainer, motivator, speaker and professional athlete. Her thorough research before each presentation allows her to deliver a presentation that is memorable, relatable to the participants, and extremely fun.

Fee Range: Varies
Travels from San Diego, CA (US)

For more information about booking Barbara Khozam, visit
http://www.speakermatch.com/profile/BarbaraKhozam

Or call SpeakerMatch at 1-866-372-8768.

Barbara Khozam
Barbara Khozam - Motivational Speaker

Bringing Manners Back to Business

Internationally acclaimed trainer, motivator, speaker and professional athlete. Her thorough research before each presentation allows her to deliver a presentation that is memorable, relatable to the participants, and extremely fun.

Fee Range: Varies
Travels from San Diego, CA

Affiliations:
  • The National Speakers Association
  • Toastmasters International
Barbara Khozam - Motivational Speaker

Barbara Khozam

Bringing Manners Back to Business

Internationally acclaimed trainer, motivator, speaker and professional athlete. Her thorough research before each presentation allows her to deliver a presentation that is memorable, relatable to the participants, and extremely fun.

Fee Range: Varies
Travels from: San Diego, CA

Affiliations:
  • The National Speakers Association
  • Toastmasters International

For more information about booking Barbara Khozam,
Visit http://www.speakermatch.com/profile/BarbaraKhozam/
Or call SpeakerMatch at 1-866-372-8768.

Blog Postings

Lessons Learned from United Airlines’ BAD Customer Service

By now, we’ve all heard the recent story of how a United Airlines passenger was forcibly removed from an airplane. See article. Real World Story: Let’s review the facts of the ordeal. Before boarding, passengers were offered $400 to give up their seat. No one obliged. After passengers were boarded, passengers were offered $800 to […]...

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Café Ingratitude

Real World Story: A friend relayed the following true story: “Two weeks ago, I took a client to one of my favorite restaurants in San Diego, Café Gratitude. I LOVE the food at this restaurant, and I love the concept of gratitude. However, my experience on this particular day was less that what I’ve come […]...

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Exceptional Customer Service at WalMart?

We all know WalMart delivers low prices every time, don’t we? But have you ever been pleasantly surprised by its stellar customer service? Real World Story: Recently my brother and I visited the local WalMart. He needed a universal remote, a cable and some tools. I was slightly dreading this adventure because the last time […]...

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How to Put BAD Customer Service On Hold

I’m sure you’ve had this happen: You call a company and reach an automated phone tree with prompt after prompt to answer. You finally get connected to a human only to hear, “Thanks for calling XYZ Company. Can you hold?” And before you get a chance to answer, you’re on hold.  Immediately, you’re now frustrated. […]...

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Disheartening customer service at the Doubletree hotel

Real World Story: When I walked into the lobby of a Doubletree hotel during my last busy travel day, I saw two employees standing behind two counters that were separated by about 8 feet in distance.  I paused, looked at each one several times, and expected an immediate acknowledgement, smile or hello from either employee. […]...

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The power of “Hello” in customer service interactions

The first 10 seconds of every customer interaction set the tone for how your customer service, or lack thereof, is experienced by customers. And if you wish to deliver exceptional service, it all starts with a simple Hello! Real World Story:  In my latest customer service video, Simple Service Secrets #3: Hello, I share two […]...

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How to Drive in the New Year with a New Attitude—and Own it!

Have you ever met someone who makes you think? Who genuinely makes you change your perspective? Someone who makes you grateful for your situation? Real World Story: At the end of last year, I was coming home from a business trip, yet again, amongst the hustle and bustle of the holiday season. At the airport, […]...

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From Sunset to a New Dawn

As 2016 approaches its sunset, it’s time to welcome a new dawn with 2017. And with this new beginning springs forth hope for… better health, stronger relationships, growing savings accounts, deeper understanding, and continuing kindness. If we all focus on these few life strategies, imagine the positivity that would result—a better world for you and […]...

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Happy Holidays to one and all!

May the season be filled with laughter, happiness and calm. For many of you, this year may have had setbacks, whether professionally or personally. But always remember you have a choice to move forward. So choose happiness and laughter—or eat chocolate! Then make your happiness contagious and pass it on to others who need to […]...

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Customer Service Lessons from Canada — rocking the little things, eh!

Real World Story: From the Eloqui newsletter About Eloqui PRESENTATION & COMMUNICATION TRAINING We’ve partnered with thousands of celebrities and business professionals, from CEOs to salespeople, attorneys, financial advisors and CPAs to gain confidence and build their businesses through memorable, targeted and eloquent speaking. www.eloqui.biz “Canadians really are nice people. We just returned from a book promotion trip to a […]...

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