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How do you Show Up (at work, at the restaurant)?
The Perception (and truth) of First and Lasting Impressions
Updated!
  

All it takes is 10 seconds to from an impression in a meeting or dining/social setting. How do you and your employees make an impression that LASTS? You only have a short period of time to do so and your brand is on display, all the time. This eye-opening seminar will turn “common sense” thoughts into “common practice” action points to help your team deliver the lasting results.

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Travels From: Akron, OH
Fee Range: $2,500 - $5,000

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You R The One™
Authentic, Interactive, High Energy Motivational Speech
Updated!
  

You R The One™ 1. Your momma won't do it for ya! 2. Your boss isn't gonna do it for ya! 3. The government sure as the sun rises ain't ever gonna do it for ya! Yet, we as people slide into thinking someone else will do life for us. Someone else will workout for you. Someone else will do the report for you. Someone else will save the planet for you! Nope, you will! Exactly like ...

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Travels From: Treasure Island, FL
Fee Range: Varies

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Keynote Speech - Personal Success Begins At Home
Creating the “Harmony at Home Experience” for your team-oriented millennial workforce and your corporate family.
  

Harmony at home translates to self confidence, a positive attitude, and increased productivity at work. Utilize Johnny’s personal knowledge to create the “harmony at home experience” for your team-oriented millennials and your corporate family. ROI for this keynote: Johnny’s heartfelt stories about his relationships with his 9 moms will be delivered with high energy and an engaging s...

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Travels From: Baton Rouge, Oklahoma City, Austin, Houston, Dallas, DFW, TX
Fee Range: $5,000 - $7,500

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TIPS AND TRICKS FOR EXCELLENT CUSTOMER SERVICE
Improve Your Customer Service by LEAPS and Bounds
  

You will no longer question how to conquer customer service complaints. Listen. Empathize. Apologize. Problem. Solved. We all need to practice leaping. This session will be a springboard to better relationships - both professionally and personally.

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Travels From: Madison, WI
Fee Range: $2,500 - $5,000

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Branding Your Platinum Service
"How To Brand Your Love With Memorable Moments"
  

Most company's focus solely on profits without considering the impact "customer love" has on engagement scores, turning customers into billboards and how these affect the bottom line. This presentation focuses on finding what we call, "Your Purple Cow" and subsequently implementing a customer experience strategy that increases customer satisfaction scores and ultimately increasing your bottom ...

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Travels From: Greater Tampa Bay Area, FL
Fee Range: Available Upon Request

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DISC Workshop
Increase Communication and Team Collaboration for Greater Levels of Productivity!
  

What if we could get everyone to communicate like your top performers? They understand how they communicate and how to connect with others. The DISC profile is one of the most popular training tools in the world to improve teamwork and communication with your peers and leaders. The DISC workshop helps you understand your behavior and communication style, and how to interact with the behavi...

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Travels From: San Antonio, TX
Fee Range: Available Upon Request

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Win with Magic Moments for Customers
Create Better Days for Customers and Employees
  

Discover how the right MISSION is a promise you can live up to for your customers! Let’s face it- Not everyone worries about the small details in your customer experience. It's easy to get lost in processes, leaving you and your customers frustrated and disappointed. You need a Customer Experience Mission. It’s the secret sauce that keeps your entire team focused on the customer, d...

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Travels From: Chicago, IL
Fee Range: $5,000 - $7,500

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Empathetic Customer Service In The Workplace
Exceeding The Customers Expecatations
  

When you think of customer service, do you immediately think about empathy? Probably not-but you should. In developing empathy at work, you have to think about how you understand your client’s perspective. Even better, build long-lasting relationships. Seeing situations from the other person’s point of view is one of the most powerful skills you can acquire at work. Is it possible to ha...

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Travels From: San Antonio, TX
Fee Range: Available Upon Request

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Overcoming Obstacles and Creating a Powerful, Positive Path Forward
Justice Secured: Denied Proper Recognition by the US DOJ, a 9/11 Hero’s Brave Actions Lead to the Nation’s Largest Day of Charitable Engagement
  

“After all, there aren’t many of us who rush toward a catastrophe instead of away from it. The problem will never be having too many people like Glenn Winuk. It will be having enough.” -- The New York Times, January 17, 2008, upon the Federal Court ruling against the U.S. DOJ This program focuses on the widely reported story of a true American hero, for whom justice was stalled in the ...

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Travels From:
Fee Range: Available Upon Request

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How to Transform Your Employees into Innovators
Culture of Innovation
  

Have you ever wondered what makes a company innovative? How Apple creates such beautiful products? How Pixar produces successful movies one after another? How Google comes up with idea after idea? How Toyota became the icon of quality? “The Bright Idea Box” has the answers to this intriguing question. More importantly, I will show you how you can create a culture of innovation inside your o...

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Travels From: San Francisco, CA
Fee Range: Varies

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