Program Categories
Program Categories

Programs Tagged With "customer service"

Program Search

Looking for a specific program?

You can also search for specific speakers by clicking here.

Season your Customer Experience with these 3 key ingredients
Season your Customer Experience with these 3 key ingredients
Updated!
  

In this engaging presentation, attendees will learn 3 key ingredients needed in their business that will create customer loyalty and increase revenue in their company. They will discover the importance of a powerful customer experience and walk away informed, empowered, and inspired to create an experience that will make their customer’s say, Wow!

PRESENTED BY

Travels From: Travels From, KY
Fee Range: $1,000 - $2,500

More Information
Keynote Speech - Personal Success Begins At Home
Creating the “Harmony at Home Experience” for your team-oriented millennial workforce and your corporate family.
  

Harmony at home translates to self confidence, a positive attitude, and increased productivity at work. Utilize Johnny’s personal knowledge to create the “harmony at home experience” for your team-oriented millennials and your corporate family. ROI for this keynote: Johnny’s heartfelt stories about his relationships with his 9 moms will be delivered with high energy and an engaging s...

PRESENTED BY

Travels From: Baton Rouge, Oklahoma City, Austin, Houston, Dallas, DFW, TX
Fee Range: $5,000 - $7,500

More Information
Why Crappy Customer Service Is No Longer Acceptable and What to Do about It
How to Solve Your Customer Service Problem
  

Crappy Customer Service is costing you money! You are losing customers and wasting your marketing money. This session is aimed at helping retailers and any business that is engaged with the customer to get their service where it should be. This interactive talk will get your audience thinking and talking! During this session we will discuss 1. The common challenges in delivering that w...

PRESENTED BY

Travels From: British Columbia (Canada)
Fee Range: Available Upon Request

More Information
Customer Service: The Good Stuff is Money In the Bank
Create a Winning Customer Service Strategy
  

Customers buy people and experiences over brands. If they like what they experience they will tell someone and that remains the #1 way to build or lose business. Is your Customer Service attracting and maintaining a strong customer base? This program is designed to build strong brand identity, strong teams, winning customer - employee experiences and tools needed for Crisis situations. Caro...

PRESENTED BY

Travels From: Winston Salem, NC
Fee Range: Available Upon Request

More Information
Crack that whip!
Personal accountability in an ever changing world.
  

New Technologies, Systems or processes can be daunting. Working with new management teams can cause stress. Changes always illicit fear. The first step in navigating change is to conquer the fear of change. This powerful Keynote gives practical tools for navigating the changes within your company, industry, or marketplace. It clearly demonstrates and inspires the mindset that will allow your audie...

PRESENTED BY

Travels From: Akron, OH
Fee Range: Available Upon Request

More Information
Servicing your Customer
Better Customer Service Technics
  

I was employed at a very large company during one of the most negative and largest recalls in U.S. history. This was not only tough on the customers but, the employees as well. How did we retain 100% of our dealers and most of our customers??? This is a fun and interactive exercise in improving your employees customer service skills. Let's understand how to handle the "aggressive customer" i...

PRESENTED BY

Travels From: Nashville, TN
Fee Range: Available Upon Request

More Information
Celebrity Cartoon & Character Voice Artist Delivers Laughter, Entertainment & Inspiration
Sonny Melendrez travels from San Antonio, Texas
  

What do cartoons have to do with motivation? In a word, "Everything!" Sonny Melendrez shares his story of achieving the seemingly impossible in the world of animation, movies and television. You're audience will be entertained, encouraged and inspired to use a power that Sonny gives credit for his success: "The Unstoppable Power of Enthusiasm!" As host of the Disney Channel's award-winnin...

PRESENTED BY

Travels From: San Antonio, Austin, Dallas, Houston, El Paso, TX
Fee Range: Available Upon Request

More Information
Delighting Every Customer
epic experiences brands create to win
  

If you think we live in a transactional world, you're wrong. Welcome to the experience economy. Our lives and daily existence is created by a string of experiences that we participate in. Is the experience you are creating for others EPIC? The idea is not just to attract a customer, but to delight a loyal follower and co-creator in your experience. The best brands in the world delight their cu...

PRESENTED BY

Travels From: Columbus, OH
Fee Range: Available Upon Request

More Information
Workplace Effectiveness
On Site Training W/ Games, Music & Comedy
  

Fun Interactive Workshops To: *Enhance Customer Service *Promote Diversity *Bolster Team Spirit *Facilitate Change In Management *Active Communication

PRESENTED BY

Travels From: Riverside, CA
Fee Range: $500 - $1,000

More Information
Voice of the Customer: Turning Feedback into Action
Using VOC to create Measurable Change
  

A fun and interactive workshop that covers: 1. Collecting voice of the customer 2. Turning feedback into critical-to-quality specifications 3. Using a Kano Model to understand customer needs better 4. How to create actionable key performance indicators around customer feedback This program will empower your team, from the frontline all the way up to management to create a customer-driven...

PRESENTED BY

Travels From: Sacramento, CA
Fee Range: Available Upon Request

More Information