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Season your Customer Experience with these 3 key ingredients
Season your Customer Experience with these 3 key ingredients
Updated!
  

In this engaging presentation, attendees will learn 3 key ingredients needed in their business that will create customer loyalty and increase revenue in their company. They will discover the importance of a powerful customer experience and walk away informed, empowered, and inspired to create an experience that will make their customer’s say, Wow!

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Travels From: Travels From, KY
Fee Range: $1,000 - $2,500

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Sales Effectiveness & Customer Experience
People Don't Care What You Know Until They Know That You Care
  

Allison offers many programs in the area of Sales Effectiveness & Customer Experience, any of which can be customized for you and your team! Some of her most popular programs include: -- Avoiding Wonderland in Sales -- Positioning Your Value with Confidence -- Never Cold Call Again! Building Effective Client Relationships -- Surpass Your Sales Targets with Effective Contact Management Strat...

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Travels From: Rocky Mount, NC
Fee Range: Available Upon Request

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Why Crappy Customer Service Is No Longer Acceptable and What to Do about It
How to Solve Your Customer Service Problem
  

Crappy Customer Service is costing you money! You are losing customers and wasting your marketing money. This session is aimed at helping retailers and any business that is engaged with the customer to get their service where it should be. This interactive talk will get your audience thinking and talking! During this session we will discuss 1. The common challenges in delivering that w...

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Travels From: British Columbia (Canada)
Fee Range: Available Upon Request

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The Customer's Journey
Create something extraordinary for your customers to keep them coming back.
  

Customers are more discerning than ever, expecting business to offer an engaging journey through their brand, products, and services. They want to hear your story, and be a part of the action. During this presentation from a former Disney leader, you will learn psychologically proven storytelling techniques that will change how you look at consumer experiences. During this presentation, you'...

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Travels From: Kelowna, BC (Canada)
Fee Range: Available Upon Request

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Creating A Culture of Killer Customer Service
How Top Businesses Create an Experience That Keeps Customers Coming Back
  

Lots of companies compete for the same customers, but most fall short when serving them. They focus on financial transactions rather than on human connections. They repeat the same robotic phrases. They operate without any humanity, missing an opportunity to make an impression. For most businesses, the problem isn’t service that’s bad. It’s service that’s forgettable. The best businesse...

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Travels From: Los Angeles, CA
Fee Range: Available Upon Request

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Get Your (Professional) Act Together!
The power of your Professional Presence
  

Would you do business with you? How you present yourself means everything when it comes to your brand and the image of your company. Do your people know how to carry themselves when they are representing your company and brand in professional and social environments? Manners and soft skills, while the foundation for any successful relationship, are two of the most often overlooked traits we all...

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Travels From: Akron, OH
Fee Range: $5,000 - $7,500

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Diversity & Unconscious Bias in a Workplace with 5 Generations
Employee Engagement | Leadership Skills | Delivering Great Customer Experience
  

Employee engagement is how invested an employee is to an organization and its goals. You want to have the leadership skills that enables employee engagement and results in a great experience for your customers. This is a fun, entertaining and informative breakout session that will help you fine-tune the skills needed to not only understand but identify unconscious bias to better manage a diverse w...

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Travels From: Orlando, FL
Fee Range: $500 - $1,000

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Branding the Experience
Great organizations don’t just brand their marketing materials. They “Brand the Experience” for their customers.
  

During this program your audience will learn the following: • What actually is branding. • Why every position in the org-chart is part of the branding department. • The critical combination of drivers and conveyors that create the desired brand image. • How to create a strong brand by beginning with the necessary internal steps, i.e. how to get every employee excited about becoming a b...

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Travels From: Long Beach, CA
Fee Range: $1,000 - $2,500

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Are You Speaking Geekinese to Your Customers?
Speak The Language of Your Customers
  

Are You Speaking Geekinese? Experts in all fields are asked to communicate with others about their specialty. Depending on the situation however, they may be losing the attention of those with whom they are working. Many times this is because of their usage of their specialty’s jargon or "Geekinese" that may not be understood. During this 45-minute interactive speech, attendees will discov...

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Travels From: Atlanta, GA
Fee Range: $1,000 - $2,500

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Show Them The Love: A Practical Approach For Everyone To Deliver World Class Customer Service
Building your Business through the Customer Experience
  

We all interact with internal and external customers continuously. Making our customers raving fans can propel any organization to new heights. Show Them The Love is a highly interactive presentation that illustrates the importance of super-serving both internal and external customers and provides a series of practical actions that every staff member can easily use to consistently deliver world-...

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Travels From: NJ
Fee Range: Varies

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