Programs Tagged With "customer engagement"
Great customer service is no longer enough in todays global competition and the expansion of the Internet. To make a sale today and keep a customer for years, there must be chemistry between your brand and your customer. Participants will: Discover the fundamental importance of chemistry and its powerful relationship to winning your customers for life Discover how your brand is perceived through your behaviors at every customer touch point, internally + externally Learn how the right winning behaviors raise the bar for competitors and win your customers for life, and a powerful connected employee culture Learn how, by understanding your brands DNA, you can create differentiation in how your brand delivers on its promise Working with Suzanne is an inspiring experience. Her workshops and presentations are engaging, informative, and enjoyable! Any business, big or small, would benefit from her