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Empathetic Customer Service In The Workplace
Exceeding The Customers Expecatations

When you think of customer service, do you immediately think about empathy? Probably not-but you should. In developing empathy at work, you have to think about how you understand your client’s perspective. Even better, build long-lasting relationships. Seeing situations from the other person’s point of view is one of the most powerful skills you can acquire at work. Is it possible to ha...


Travels From: San Antonio, TX
Fee Range: Available Upon Request

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Profit & Cash® Workshop
The Learning Game. 
 A workshop to improve the bottom line.

Profit & Cash® makes each employee more valuable. When managers and employees clearly understand how their company makes money, they think more creatively and strategically. They make decisions, consciously and subconsciously, with the company’s larger goals in mind. Employees with true business acumen influence top-line revenue generation, optimize resource allocation and take actions that ...


Travels From: Kansas City, MO
Fee Range: Varies

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