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Listening Between the Lines
Effective communication skills for anyone at any level in any organization

• Communicating with accountability • Changing roles to being the “seeker of information” • Seeing the world from "their perspective" NOT yours • Benefits to being a better communicator • 9 Techniques to being a better, more effective listener on the telephone or in person • How to deal with difficult customers • How to recognize someone...


Travels From: Pittsburgh, PA
Fee Range: Varies

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