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Telling a Zillionaire "No"- Lessons In Customer Service
Battles and Victories Servicing the 1%
  

Take a lively and engaging journey with a former Customer Service representative for the rich and famous. This 45 minute to 1 hour presentation is intended to inform and amuse any size audience. As a former Account Manager at Netjets for over 16 years to now owning my own Customer Service Training business, I speak about the lessons I learned while providing amazing customer service to the most ...

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Travels From: Laguna Hills, CA
Fee Range: Open

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Diamond Formation Leadership
How to master the essential skills to become a Damond Formation Leader
  

The Art of Diamond Formation Leadership is an interactive keynote that gets people thinking about what is - really important - what their priorities should be and - what actually drives results in today s marketplace. Struggling companies will say: "...this business is full of complex processes..." while great Diamond Formation Leaders say " You know at the end of the day this is reall...

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Travels From: San Diego, CA
Fee Range: $5,000 - $7,500

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Airport and Aviation Management Events
It Can Happen Be Ready !
  

Sunrise over modern aviation from disasters to smiles !

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Travels From: Phoenix, AZ
Fee Range: Open

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Aviation Safety
WHEN PLANES CRASH IT’S ALL HUMAN ERROR
  

The aviation industry partitions the root cause of aviation accidents into specific areas when in fact all accidents are attributed to human error. Causes are grouped into the areas of pilot error, weather, maintenance, air traffic control, and the airframe itself. This exercise of grouping is misleading and incorrect. Additionally, the industry collects and segregates other causal factors whil...

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Travels From: Orange, CA
Fee Range: Available Upon Request

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Tales From the Edge of Space -- Pursuing A Dream at Ground Level
Goal-setting Your Future at Any Age
  

Tales From the Edge of Space -- Pursuing A Dream at Ground Level “Dream Wild” is a phrase to inspire people to achieve the most in life. Candy Torres decided very early in life that being an astronaut was her heart’s desire. It was a time when women were not even allowed to apply for that lofty job. Although she was too short and too near-sighted to get far in the application...

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Travels From: Houston, TX
Fee Range: Available Upon Request

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