The Pessimist's Guide To Benchmarking In Healthcare

By David Kashmer MD MBA FACS

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Here's How Bad Data Affects Your Bottom Line

By David Kashmer MD MBA FACS

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How To Know When You're Tampering With A Healthcare System

By David Kashmer MD MBA FACS

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How You Measure The Surgical Checklist Determines What You Find

By David Kashmer MD MBA FACS

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Are You Mislead By Your Control Chart Data?

By David Kashmer MD MBA FACS

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Business is Global, and Everyone's an Ambassador

By Patrick Longo

I recently visited NY and decided to “kill two birds with one stone.” My son loves ships. He claims he’s going to be a pirate when he “grows up.” We laugh, but as I am his father, it’s my “job” to ensure he follows whatever career path he wants to follow. When he first notified me of his career choice, I asked him, as if he was a worldly adult, &ldqu

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Are Your Salespeople DOA?

By Patrick Longo

Every time I visit a hospital, no matter the reason, I am always reminded that this particular place will contain some of, if not the happiest days of my life, as well as some of, or the saddest days: birth and death. There’s really no building that contains such emotional juxtaposition. But businesses have some pretty distinct juxtapositions of their own. This sometimes

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It's Never the Perfect Moment (Unless It Really Is)

By Patrick Longo

There’s Never a Perfect Time (for Anything)There is, most likely, a moment in each of our lives, where we realize that things are not exactly going as planned. Whether it is self-determination or destiny, we know there are several roads we can take to get to the destination, and sometimes in life we realize that the only thing holding us is back is… us, especially when w

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Think Twice Before Hiring a Porsche

By Patrick Longo

Beware of Shiny, Pretty ThingsIt’s no secret in life that people like shiny, pretty things. We get distracted by them like cats chasing flashlight beams on the wall. We dream of them. We covet them. We playfully paw at them in our sleep. We chase them and often try to “trap” them as tenderly as we can with our sharpened claws. We like the hunt, the courtship, the play.

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Stop Hunting for the Company Panacea

By Patrick Longo

You’ve heard the tales. Studied the clues. You believe it’s out there, hidden in the shadows. Maybe it’s deep in the jungle in an exotic country. Or the mysterious 10-x hole on Oak Island. Or your Great Grandfather’s attic. Or in your grandmother’s diary. Or on the back shelf at the old pharmacy. Or the bottom of your physician’s doctor’s bag. It’s t

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